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Read our visitation policy. | Reglamento de Visitacion en Espanol

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Your Health Care Team

Within Cumberland Medical Center, there are many departments that work together to meet your health care needs. Most patients are familiar with responsibilities of physicians and nurses; but there are many other employees who contribute toward your care. The following descriptions identify the responsibilities of each participant in your care.

Case Manager

Your case manager is a specially-trained professional who oversees the process of your care, and makes sure any necessary equipment or services are available after discharge. Your case manager works closely with your physician and your care team to handle your in-hospital and post-discharge needs.


The medial center maintains a staff of registered dietitians to meet your dietary needs during your stay. They can assist in arranging for special diets, and for instruction in doctor-prescribed
dietary counseling.


Employees in the engineering department maintain plumbing, lighting, heating, air conditioning, and other equipment in your room and throughout the medical center. If you need someone from Engineering to correct a problem with your heat, lighting or air conditioning, let your nurse know, or call 7177.

Environmental Services

Environmental Services includes a housekeeping division and a laundry division. Housekeeping staff clean patient rooms and all other areas of the medical center. Laundry staff launders all medical center linen, including bedding, towels and patient gowns.


Laboratory personnel may visit your room to collect blood samples for analysis, as requested by your physician.

The Nursing Staff

Twenty-four hour nursing care is provided by a team of professional registered nurses, licensed practical nurses, and nurse assistants. A nurse manager is responsible for directing and coordinating nursing care on each unit. Please contact your nurse or the nurse manager if you have questions and concerns.


The physician who admits you is responsible for directing your care while you are a patient in the medical center. In addition to your primary physician, you may be visited by one or more consulting specialists to discuss your medical condition and treatment options.

Radiology Services

Radiologic Technologists may visit your room to use portable X-ray equipment, or you may be taken to the Radiology Department for tests, such as CT scans, arteriograms, ultrasound or nuclear medicine procedures.

Rehabilitation Services

Licensed physical therapists, occupational therapists, speech therapists, audiologists, or therapeutic recreation specialists may assist you with rehabilitation exercises. A physical therapist assesses your functional mobility and physical status, then designs and implements exercise treatment and walking programs. An occupational therapist may help you become more independent with activities of daily living, such as dressing, toileting, and home safety.

Respiratory Care Services

Licensed respiratory therapists assess your respiratory status and provide breathing treatments and demonstrate exercises to improve your respiratory function.

Transport Staff

Escort personnel help transport patients by wheelchair and stretcher to treatment areas in the medical center, such as physical therapy or radiology. The nursing staff will call for transportation as needed.


Volunteers from the community provide many services to make your stay more comfortable. They assist patients and family members in waiting rooms, the gift shop and café and with escort service for preadmission testing and other services. Some volunteers visit patients, offering assistance as needed. Others provide clerical services to assist departments. Our volunteers can be identified by their nametags.